T & C’s

In using this website you are deemed to have read and agreed to the following terms and conditions:

Once you have sent us your non-refundable deposit, and we have confirmed your holiday dates, then this acts as a contract between us.   The balance is then due 8 weeks before arrival. If for any reason you have to  cancel then the following refunds will apply.
1)  Cancel 8 weeks or more before arrival date then no  refund will apply as the deposit is non-refundable.
2)  Cancel between 6 to 8 weeks before arrival date, then 50% of payment will be refunded.
3)  Cancel between 4 to 6 weeks before arrival date, then 25% of payment will be refunded.
4)  Cancel less than 4 weeks before arrival date, then no refund will be given.

* Adequate travel insurance should be taken out to cover any      cancellation*

If for any reason which is beyond our control we have to cancel a reservation, then full payment including the non refundable deposit will be made.


The Guest receives 1 set of apartment/house/gate keys for the      duration of the rental period. Lost keys will incur a replacement charge.


Any valuables left at the property are left at your own risk. We are not responsible for their loss and therefore recommend that you take out the appropriate personal travel insurance.

Damage Policy
We do not take a deposit for unforeseeable damages but we do ask our guests to report any breakages i.e. glasses, plates, linen etc. so that they may be replaced for our next guest’s arrival. Any major        breakages which are the result of negligence or willful damage will be invoiced to the party concerned.

Liability and Responsibilities of the Guests
The rental property including the furniture and the other contents are to be treated with care. The Guest is held responsible for the        actions of other people in their party, including any guests or visitors they may have, within the house. The Guest is liable for any           damaged goods, damage to the property or damage to anything else related to the property (e.g. swimming pool), whether caused by        themselves or their accompanying guests or visitors. Please report any faults you may find to the representative as soon as possible.

Swimming Pool (where applicable)

We want you to enjoy our swimming pool but please note that you use the swimming pool at your own risk.  Diving is not permitted. You should check the water depth before using it. Do not use the pool if you are under the influence of alcohol. Please do not take breakable glass into the pool area – plastic glasses are provided     specifically for this purpose. Please take care when the tiles are wet and be sure to supervise any children around the pool.

Smoking Policy
We ask that our guests refrain from smoking inside the villa or apartment.

Force Majeure:
This means that we cannot pay compensation on any situation outside our control such as war or threat of war, riot, industrial dispute, technical or maintenance problems with means of       transportation, rescheduling or cancellation of flights by an airline or main charterer, terrorist activity, natural or nuclear disaster, fire adverse weather conditions or other unforeseen circumstances that amount to Force Majeure. We do not accept responsibility for you     or your party if you contravene any law or regulation of any country visited during your holiday. We will not sell, share, or rent your  personal    information to any third party or use your e-mail address for  unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.  

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.  

Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or,          material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and        trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information  to them. We will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.  

Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to our services and the full content of this website.
© Puerto Pollensa 4u. All Rights Reserved since 2012